If you return an item requesting a refund within 14 days of the item being delivered to you, we'll give you a full refund by way of the original payment method. You then have an additional 14 days following the request to return.
We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
Items returned need to be sealed with no evidence of the product having been used.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way.
As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.
We do not offer exchanges on items, only refunds within period detailed above.